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FAITH. PURPOSE. INSPIRED.

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Return & Refund Policy

Inspired By GDS Return & Refund Policy

 

At Inspired By GDS, every item is made especially for you after your order is placed. Because our products are custom printed on demand, we are unable to accept returns or exchanges simply because you changed your mind, ordered the wrong size, or no longer want the item.


We appreciate your understanding as this helps us reduce waste and create products intentionally.


Returns


We only accept returns or replacements if:
 

  • Your item arrives damaged.

  • Your item is defective.

  • You receive the wrong item.

  • Your order contains a manufacturing or printing error.


If any of these situations apply, please contact us within 30 days of receiving your order.


How to Request a Replacement or Refund


Please email us with the following information:
 

  • Your order number

  • Your full name

  • A description of the issue

  • Clear photographs showing the problem


Our team will review your request and respond as quickly as possible.


If your claim is approved, we will provide a replacement or issue a refund at no additional cost to you.


Non-Returnable Items


We cannot accept returns or offer refunds for:
 

  • Incorrect size ordered by the customer

  • Buyer’s remorse or change of mind

  • Incorrect shipping address provided during checkout

  • Normal variations in print placement or color due to different screen displays

  • Orders returned because they were unclaimed by the customer


Please review all sizing charts carefully before placing your order.


Exchanges


Because every product is made specifically for each customer, we do not offer direct exchanges.


If your item is defective or incorrect, we will gladly replace it after reviewing your claim.


Lost Packages


If your tracking information shows that your package has been lost during transit, please contact us as soon as possible.


We will work with our production and shipping partners to investigate the shipment and determine the appropriate resolution.


Packages Marked as Delivered


If your tracking shows that your order has been delivered but you have not received it:
 

  • Check with household members or neighbors.

  • Contact the shipping carrier.

  • Verify your shipping address.


Unfortunately, Inspired By GDS cannot guarantee refunds or replacements for packages confirmed as delivered by the carrier unless an investigation determines the package was lost due to a carrier issue.


Incorrect Shipping Address
 

Customers are responsible for entering the correct shipping address.
 

If an incorrect address is provided and the order has already been produced or shipped, we may not be able to offer a refund or replacement.
 

If a package is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to resend the order.
 

Order Cancellations.
 

Orders may only be cancelled before production begins.
 

Because production often starts shortly after an order is placed, cancellation requests should be submitted immediately.
 

Once production has started, the order cannot be cancelled.

Refund Processing
 

If a refund is approved, it will be issued to your original payment method.

Depending on your payment provider or bank, refunds typically appear within 5–10 business days after they have been processed.


Contact Us


If you have any questions regarding your order or this Return & Refund Policy, please contact us through our website's Contact page or by email.
 

We value every customer and are committed to making things right whenever an issue occurs.

Thank you for supporting Inspired By GDS and for helping us share faith that inspires others.


FIT TO INSPIRE

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